Delivery & Return
At Divine Basket, we are committed to delivering your order of natural dry fruits, oils, and desi cow products with care and efficiency.
Delivery Options Overview
Processing Time: Most orders are processed and prepared for dispatch within 1–2 business days.
Shipping Areas: We currently provide delivery services across Mumbai and surrounding regions.
Delivery Charges: Shipping costs are calculated at checkout based on your delivery location.
Tracking: Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your delivery status.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Return & Refund Policy
Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Eligibility for Returns: To be eligible for a return, your items must be in their original packaging, unopened, and in the same condition that you received them.
Return Window: Please initiate your return request within 7 days of receiving your order.
Non-Returnable Items: Due to the nature of our food and wellness products, opened items or perishables that have been tampered with cannot be accepted for return.
Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 5–7 business days.
Need Assistance?
If you have questions regarding your delivery or would like to initiate a return, please contact our support team:
Email: info@divinebasket.in
Phone: +91 93229 56258
Store Visit: You are also welcome to visit us at D-6, Aashok Samrat Society, Plot 938, Sector 09, Charkop, Kandivali West, Mumbai, Maharashtra 400067 for any order-related concerns.
FAQs
Divine Basket specializes in high-nutrition natural products, including a variety of premium dry fruits, cold-pressed oils, and authentic desi cow products.
You can shop our curated selection conveniently through our online store, or visit our physical location in Kandivali West to experience our quality firsthand.
We are committed to providing "pure goodness". By choosing natural, high-nutrition essentials, we ensure that every product meets our standards for your well-being.
We accept returns within 7 days of receiving your order, provided the items are in their original, unopened packaging.
If you have any questions, you can reach out to our support team via email or phone, or visit us directly at our store address.
